PlayStation

Two-factor authentication text messages never arrive. Locked out of account for a week with zero support options.

И это по-вашему нормально? Консоль без привода и без подставки за такие деньги?

The refusal to offer refunds for defective digital products violates basic consumer rights. Class action lawsuit waiting to happen.

Bought DLC for wrong region by mistake. Requested exchange or store credit within 5 minutes. Sony refused. Zero flexibility.

Console refused to read discs after 14 months. Sony quoted repair price almost equal to a new console. Built to fail.

Accidental purchase made on my console. Didn't even start the download. Contacted support within 15 minutes. 'All sales are final once purchased'. The anti-consumer policies here are unmatched.

Their chat bot is programmed to waste your time until you give up. Waited 1 hour to get told 'agents are currently unavailable, please try again during business hours' during Monday afternoon.

Everything about modern PlayStation is designed to bleed customers dry. Microtransactions, expensive accessories, zero customer support.

Console bricked after the latest firmware update. Safe mode won't even restore it. Support wants full repair price even though THEIR update broke the device!

Sony's support agents are rude, unhelpful, and terminate chats whenever a real question is asked. Worst customer service experience of my life.