PlayStation

Compré el lector de disco en PlayStation Direct, cancelaron el pedido con una excusa y llevan dos meses sin devolver el dinero. Una estafa total.

Customer support is non-existent. Phone line says 'call volumes are high' and automatically hangs up on you. Online chat is an endless loop of automated bots that don't understand basic questions. How is this company allowed to operate like this?

The games are good, but the business decisions lately are awful. No disc drive on PS5 Pro, overpriced accessories, and constant PS Plus price hikes.

Cannot even change account email address without contacting support, but support is closed 90% of the time. Stuck with an old email and cannot access security codes.

Charged twice for a 12-month PS Plus renewal. Contacted support with bank statements showing both charges. They refused to refund the second charge and offered 'store credit' instead! That is literally illegal.

Banned for an inappropriate username that I've had since 2011 with no warning and no option to change it. All games and trophies locked away. Worst company in gaming.

поддержка просто дно!! робот отвечает по кругу и сбрасывает звонок.

Console started overheating and shutting down after 13 months, right after the 1-year warranty expired. Support wanted $250 just to look at it. Absolute junk.

Купил игру, она вылетает при запуске. Отказали в возврате потому что игра уже скачана! В стиме без проблем возвращают, а тут грабеж.

Сами игры отличные, но сервис и надежность геймпадов оставляют желать лучшего. Второй геймпад уже дрифтит